Retail Stores and Businesses

Need reliable cellular coverage inside your business?

VEGA is a certified wireless and DAS specialized organization. Retail shopping experience is now digital and physical at the same time.

Everything inside the store needs to be connected and this largely means cellular coverage.

Retailers are recognizing that poor indoor cellular coverage directly impacts operations, customer experience, and revenue. The data is clear: customers who use their phones in-store—whether for product research, rewards apps, or completing purchases—spend more, buy more, and report a better overall shopping experience.

The reason is simple: convenience. By removing friction between the customer and the purchase, you make it easier for them to say yes.

Keep your customers connected and systems running smoothly.

One critical factor is to have a consistent in-store cellular coverage.

VEGA's approach to retail DAS (Distributed Antenna Systems) goes beyond basic signal coverage. Successful cellular coverage for retail requires more than technology — it requires a site survey, design and installation by experts. We also provide a final analysis report to demonstrate the efficiency of the signal on your floorplan.   

The In-Store Retail Business is Changing because of Cellular Coverage allowing Omnichannel Experience.

Better Cellular Coverage equals Better Business.   

There is an endless stream of apps and devices that must connect.  

• Payment
• Product search in store
• Couponing, electronic coupons
• Request help, QR codes
• Rewards, awards points
• Product location
• Mobile pay
• Loyalty apps
• Delivery apps

Connectivity in Retail Stores More Important Than Ever

The landscape of connectivity is helping retail businesses boost their bottom line. In-store connectivity use is growing, a few examples are:  

• Payment systems, EFTPOS, Payment authentication
• Customer and employee access to voice, data, and emergency services
• In-store couponing, QR Code access, Mobile delivery apps
• ATM and kiosk connectivity
• Stocking, inventory management and receiving, and warehouse operations
• Customer service contact, on-site services
• Customer courtesy in waiting areas, cafes, etc.
• Backup, redundancy for other networks

Customers Want to be Connected While in the Store

Reduce chances of abandoned carts, delayed purchases, restless shoppers. 

Improve Shopping Experience Access coupons, product information, and store directories etc.	Complete purchases in one trip. Looking up recipes, insurance info, or dimensions etc.
Access to friends and family Bringing in friends and family for support, advice, and fun eases stress for large purchases.	Leaving with a good feeling Getting through checkout, financing, delivery set up, etc. quickly and hassle-free.

Better Cellular Coverage = Better Business 

Connect people, devices, apps, and more: maximize omnichannel. 

Spend 50% more Consumer electronics customers who use their mobile device for in-store research buy more often (71% vs. 59%) and spend 50% more on average	Improve loyalty card Experience  50% of shoppers say their experience would improve if loyalty cards were easier to activate at checkout	In-store mobile purchases up 67% In-store mobile purchases are growing 67% among shoppers aged 25 – 34 and 28% among 65 and older.

IoT for Retail Operations

Enterprises are creatively using connected technologies to reap tremendous business benefits — especially concerning operation efficiency. From inventory, stocking operations and warehouse automation IoT (Internet of Things) supports retail business before any customers enter the store. Reliable and high-performance LTE allows to gather and analyze IoT information every day, which gives access to accurate, real-time data which helps retailers.

Recent Retail Projects

Retail Store (DAS Distributed Antenna Systems) Customers needed reliable cellular coverage to use in-store apps, while employees depended on connectivity for emergency calling and important communications throughout the store. VEGA proceeded to the design and installation of DAS (distributed antenna systems) to enhance shopping experience and employee safety.

Retail Hardware Stores  A few hardware stores from a major chain improve customer satisfaction with reliable cellular connectivity. From connectivity for customers to call or text in the aisles to ensuring employee safety and backup checkout devices, some stores are equipped with dependable coverage following our visit. VEGA proceeded to a site survey, design and installation of DAS solutions so the hardware stores have cellular coverage for store apps and backup redundancy.  We provided a quick installation and cost-effective solution.